by Juliana Trichilo Cina, jtcina.com
We know your knee jerk defense mechanism can hurt your communications. So how do you avoid that reaction?
It is important to understand the emotional buttons behind your reaction. When you know your sensitivities you will be able to separate yourself from the situation that’s pushing your buttons. You can halt your reaction long enough to remember what you’re trying to achieve. You don’t want your knee jerk distraction to ruin your job interview, sales call, or the first time you’re meeting “the parents,” do you?
So follow this one step to identify your buttons…
Pay attention to your body’s cues.
When your emotional buttons are pushed, the first cue is that you will physically tense up. This is an undeniable clue that you’re becoming emotional and you’re about to react. So next time your muscles tense, your palms sweat, your jaw clenches, your teeth grind, etc. step away from the conversation and ask yourself what set you off.
Once you know what your buttons are you can begin to break them down. But that’s something we’ll tackle another day. For now, start getting to know your body. It will tell you when you’re getting upset and reactive. Identifying this tension early will help you keep control of your communications even when you want to get defensive or otherwise distracted.
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Until next time, smile and be your best self!