Coaching and Mentoring

You are in your office looking over your performance report and it happened again. Your low performing employee failed to meet quota this month even after you spoke with them about the importance of meeting goals. This employee has a great attitude and you know they can do better. You just do not know how to motivate them to reach the goal. Money used to work, but that has worn off. You are baffled and you know being frustrated makes matters worse. What do you do?

Call toll free 1 (877) 477-3250 to book this workshop.

Coaching and Mentoring :

Module One: Getting Started
Icebreaker
Ground rules
The parking lot
Workshop objectives
Action plans and evaluation forms
Module Two: Defining Coaching and Mentoring
What is Coaching?
What is Mentoring?
Introducing the GROW Model
Module Three: Setting Goals
Goals in the context of GROW
Identifying Appropriate Goal Areas
Setting SMART Goals
Module Four: Understanding the Reality
Getting a Picture of Where You Are
Identifying Obstacles
Exploring the Past
Module Five: Developing Options
Identifying Paths
Choosing Your Final Approach
Structuring a Plan
Module Six: Wrapping it All Up
Creating the Final Plan
Identifying the First Step
Getting Motivated
Module Seven: The Importance of Trust
What is Trust?
Trust and Coaching
Building Trust
Module Eight: Providing Feedback
The Feedback Sandwich
Providing Constructive Criticism
Encouraging Growth and Development
Module Nine: Overcoming Roadblocks
Common Obstacles
Re-Evaluating Goals
Focusing on Progress
Module Ten: Reaching the End
How to Know When You’ve Achieved Success
Transitioning the Coachee
Wrapping it All Up
Module Eleven: How Mentoring Differs from Coaching
The Basic Differences
Blending the Two Models
Adapting the GROW Model for Mentoring
Focusing on the Relationship
Module Twelve: Wrapping Up
Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations

This workshop focuses on how to better coach your employees to higher performance. Coaching is a process of relationship building and setting goals. How well you coach is related directly to how well you are able to foster a great working relationship with your employees through understanding them and strategic goal setting.

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