Negotiation Skills

Although people often think of boardrooms, suits, and million dollar deals when they hear the word “negotiation,” the truth is that we negotiate all the time.

For example, have you ever…
- Decided where to eat with a group of friends?
- Decided on chore assignments with your family?
- Asked your boss for a raise?

These are all situations that involve negotiating! This workshop will give participants an understanding of the phases of negotiation, tools to use during a negotiation, and ways to build win-win solutions for all those involved.

Call toll free 1 (877) 477-3250 to book this workshop.

Negotiation Skills :

Module One: Getting Started
	Icebreaker
	Ground rules
	The parking lot
	Workshop objectives
	Action plans and evaluation forms
Module Two: Understanding Negotiation
	Types of Negotiations
	The Three Phases
	Skills for Successful Negotiating
Module Three: Getting Prepared
	Establishing your WATNA and BATNA
	Identifying your WAP
	Identifying the ZOPA
	Personal Preparation
Module Four: Laying the Groundwork
	Setting the Time and Place
	Establishing Common Ground
	Creating A Negotiation Framework
Module Five: Phase One – Exchanging Information
	Getting off on the Right Foot
	What to Share
	What to Keep to Yourself
Module Six: Phase Two – Bargaining
	What to Expect
	Techniques to Try
	How to Break an Impasse
Module Seven: About Mutual Gain
	Three Ways to See Your Options
	About Mutual Gain
	Creating a Mutual Gain Solution
Module Eight: Phase Three – Closing
	Reaching Consensus
	Building an Agreement
	Setting the Terms of the Agreement
Module Nine: Dealing with Difficult Issues
	Being Prepared for Environmental Tactics
	Dealing with Personal Attacks
	Controlling Your Emotions
	Deciding When It’s Time to Walk Away
Module Ten: Negotiating Outside the Boardroom
	Adapting the Process for Smaller Negotiations
	Negotiating via Telephone
	Negotiating via E-mail
Module Eleven: Negotiating on Behalf of Someone Else
	Choosing the Negotiating Team
	Covering All the Bases
	Dealing with Tough Questions
Module Twelve: Wrapping Up
	Words from the Wise
	Review of Parking Lot
	Lessons Learned
	Completion of Action Plans and Evaluations