| Module One: Getting Started | |
| Icebreaker | |
| Ground rules | |
| The parking lot | |
| Workshop objectives | |
| Action plans and evaluation forms | |
| Module Two: Defining Success | |
| What is a Team? | |
| Factors For Success | |
| An Overview of Tuckman and Jensen’s Four-Phase Model | |
| Module Three: Types of Teams | |
| The Traditional Team | |
| Self-Directed Teams | |
| E-Teams | |
| Module Four: The First Stage of Team Development – Forming | |
| The Hallmarks of This Stage | |
| What To Do As A Leader | |
| What To Do As A Follower | |
| Module Five: The Second Stage of Team Development – Storming | |
| The Hallmarks of This Stage | |
| What To Do As A Leader | |
| What To Do As A Follower | |
| Module Six: The Third Stage of Team Development – Norming | |
| The Hallmarks of This Stage | |
| What To Do As A Leader | |
| What To Do As A Follower | |
| Module Seven: The Fourth Stage of Team Development – Performing | |
| The Hallmarks of This Stage | |
| What To Do As A Leader | |
| What To Do As A Follower | |
| Module Eight: Team-Building Activities | |
| The Benefits and Disadvantages | |
| Team-Building Activities That Won’t Make People Cringe | |
| Choosing a Location for Team-Building | |
| Module Nine: Making the Most of Team Meetings | |
| Setting the Time and Place | |
| Trying the 50-Minute Meeting | |
| Using Celebrations of All Sizes | |
| Module Ten: Solving Problems as a Team | |
| The Six Thinking Hats | |
| Encouraging Brainstorming | |
| Building Consensus | |
| Module Eleven: Encouraging Teamwork | |
| Some Things to Do | |
| Some Things to Avoid | |
| Some Things to Consider | |
| Module Twelve: Wrapping Up | |
| Words from the Wise | |
| Review of Parking Lot | |
| Lessons Learned | |
| Completion of Action Plans and Evaluations | |