| Module One: Getting Started | |
| Icebreaker | |
| Ground rules | |
| The parking lot | |
| Workshop objectives | |
| Action plans and evaluation forms | |
| Module Two: Understanding Training and Facilitation | |
| What is Training? | |
| What is Facilitation? | |
| Identifying Appropriate Situations for Each | |
| Module Three: Gathering Materials | |
| Identifying Participants’ Needs | |
| Reviewing the Materials | |
| Identifying and Resolving Gaps | |
| Module Four: Creating a Lesson Plan | |
| Planning for the Basics | |
| Adding Slack Time | |
| Creating a Plan B | |
| A Take-Home Template | |
| Module Five: Choosing Activities | |
| Types of Activities | |
| Creating a Tickle Trunk | |
| What To Do When Games Go Wrong | |
| Module Six: Preparing for the Workshop | |
| Creating a Materials List | |
| Gathering Participant Information | |
| Setting up the Physical Location | |
| Module Seven: Getting off on the Right Foot | |
| Greeting Participants | |
| Being Prepared | |
| Using Icebreakers | |
| Module Eight: Delivery Tips and Tricks | |
| Using Visual Aids | |
| Creating Supporting Materials | |
| Gauging When It’s Time For A Break | |
| Module Nine: Keeping it Interactive | |
| Encouraging Discussion | |
| Using Group Work | |
| The Power of Post-It Notes® | |
| Module Ten: Dealing with Difficult Participants | |
| The Ground Rules | |
| Challenges and Solutions | |
| Handling Interruptions | |
| Module Eleven: Tackling Tough Topics | |
| Tough Stuff to Watch Out For | |
| Adjusting Your Material for a Sensitive Issue | |
| Dealing with Sensitive Issues in the Workshop | |
| Module Twelve: Wrapping Up | |
| Words from the Wise | |
| Review of Parking Lot | |
| Lessons Learned | |
| Completion of Action Plans and Evaluations | |