Communication Strategies

For the better part of every day, we are communicating to and with others. Whether it’s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something. This workshop will help participants understand the different methods of communication and how to make the most of each of them.

Call toll free 1 (877) 477-3250 to book this workshop.

Communication Strategies :

Module One: Getting Started
Ground rules
The parking lot
Workshop objectives
Action plans and evaluation forms
Module Two: The Big Picture
What is Communication?
How Do We Communicate?
Module Three: Basic Verbal Communication Skills
Varying the Pitch of Your Voice
Using Tone to Your Advantage
Monitoring Your Speed
Module Four: Advanced Verbal Communication Skills
Speaking Like a STAR
Module Five: Non-Verbal Communication Skills
Body Language
The Meaning of Gestures
Module Six: More on Listening
A Word from President Roosevelt
Being an Active Listener
The Signals You Send to Others
Module Seven: Asking Good Questions
Open Questions
Closed Questions
Probing Questions
Module Eight: Using Appreciative Inquiry
The Four Stages
The Purpose of AI
Examples and Case Studies
Module Nine: Bringing People to Your Side
A Dash of Emotion
Plenty of Facts
Bringing it All Together
Module Ten: Making Small Talk
Level One: General Topics
Level Two: Sharing Your Ideas and Thoughts
Level Three: Sharing Your Experiences
Module Eleven: Overcoming Common Barriers
Language Differences
Cultural Differences
Different Place, Same Time
Module Twelve: Wrapping Up
Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations

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