Facilitation Skills

Facilitation is often referred to as the new cornerstone of management philosophy. With its focus on fairness and creating an easy decision making process, facilitation can help any organization make better decisions. This workshop will give participants an understanding of what facilitation is all about, as well as some tools that they can use to facilitate small meetings.

Call toll free 1 (877) 477-3250 to book this workshop.

Facilitation Skills :

Module One: Getting Started
Ground rules
The parking lot
Workshop objectives
Action plans and evaluation forms
Module Two: Understanding Facilitation
What is Facilitation?
What is a Facilitator?
When is Facilitation Appropriate?
Module Three: Process vs. Content
About Process
About Content
A Facilitator’s Focus
Module Four: Laying the Groundwork
Choosing a Facilitated Approach
Planning for a Facilitated Meeting
Collecting Data
Module Five: Tuckman and Jensen’s Model of Team Development
Stage One: Forming
Stage Two: Storming
Stage Three: Norming
Stage Four: Performing
Module Six: Building Consensus
Encouraging Participation
Gathering Information
Presenting Information
Synthesizing and Summarizing
Module Seven: Reaching a Decision Point
Identifying the Options
Creating a Short List
Choosing a Solution
Using the Multi-Option Technique
Module Eight: Dealing with Difficult People
Addressing Disruptions
Common Types of Difficult People and How to Handle Them
Helping the Group Resolve Issues on Their Own
Module Nine: Addressing Group Dysfunction
Using Ground Rules to Prevent Dysfunction
Restating and Reframing Issues
Getting People Back on Track
Module Ten: About Intervention
Why Intervention May Be Necessary
When to Intervene
Levels of Intervention
Module Eleven: Intervention Techniques
Using Your Processes
Boomerang it Back
ICE It: Identity, Check for agreement, Evaluate how to Resolve
Module Twelve: Wrapping Up
Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations

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