Generation Gap

The workplace can present challenges to management in terms of handling the different generations present. As older workers delay retiring and younger workers are entering the workforce, the work environment has become a patchwork of varying perspectives and experiences, all valuable to say the least.

While having various cultures in one workplace can present communication problems and conflicts, the benefits of such a variety in the workplace outweigh it. Both the young and older worker have many ideas to offer, which can help the organization thrive in the marketplace. Learning how to deal with the generation gap at work will help you become a better manager or co-worker.

This workshop will help you understand the various generations present at work and understand what motivates them and how to deal with them on a daily basis. Before we start learning about the generation gap at work, let us begin our session with an activity that will help us get ready for learning and learn more about each other.

Call toll free 1 (877) 477-3250 to book this workshop.

Generation Gaps in the Workplace :

Module One: Getting Started
Ground rules
The parking lot
Workshop objectives
Action plans and evaluation forms
Module Two: History
What Generations Exist in the Workplace
What Defines a Generation?
What this Means in Our Workplace?
Module Three: Traditionalist
Their background
Their characters
Their working style
Module Four: Baby Boomers
Their background
Their characters
Their working style
Module Five: Generation X’s
Their background
Their characters
Their working style
Module Six: Generation Y’s (Millennial)
Their background
Their characters
Their working style
Module Seven: Differentiations between
Working style
Life experience
Module Eight: Finding Common Ground
Adopting a communication style
Creating an affinity group
Sharing Knowledge
Module Nine: Conflict Management (1)
Younger Bosses Managing Older Workers
Avoid Turnover with a Retention Plan
Breaking Down the Stereotypes
Module Ten: Conflict Management (2)
Embrace the hot zone
Treat each other as a peer
Create a succession plan
Module Eleven: The Power of 4
Benefits of Generation Gaps
How to Learn From Each Other
Embracing the Unfamiliar
Module Twelve: Wrapping Up
Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations

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