In recent years, tasks that were originally thought to “belong” to the human resources department have become a part of many managers’ job descriptions. This workshop will give managers the basic tools to handle numerous human resource situations such as interviewing, orientation, safety, harassment, discrimination, violence, discipline, and termination.

Human Resources Management :

Module One: Getting Started
	Icebreaker
	Ground rules
	The parking lot
	Workshop objectives
	Action plans and evaluation forms

Module Two: A History of
	A Brief History
	What is Human Resources Today?

Module Three:
	The General Format
	Types of Questions
	Do’s and Don’ts

Module Four:
	The Orientation Process
	The Role of Management and the Role of Human Resources
	Tips and Tricks

Module Five: Following Up with
	Daily Checklist for the First Week
	Following Up at the End of the Week
	Weeks and Months Later

Module Six:
	Understanding Your Role and Responsibilities
	Understanding Local Rules
	Understanding Industry-Specific Rules

Module Seven: Dealing with
	Defining Harassment
	Types of Workplace Discrimination
	A Manager’s Responsibility
	An Employer’s Responsibility

Module Eight:
	Defining Violence
	A Manager’s Responsibility
	An Employer’s Responsibility

Module Nine: Managing
	Choosing the Time and Place For Feedback
	Types of Employee Appraisals
	Using the Feedback Sandwich
	Encouraging Growth and Development

Module Ten:
	Understanding Your Role
	Understanding Your Choices
	Having the Meeting
	Following Up

Module Eleven:
	Documenting Events
	Preparing for the Decision
	Making the Decision
	Communicating the Decision

Module Twelve: Wrapping Up
	Words from the Wise
	Review of Parking Lot
	Lessons Learned
	Completion of Action Plans and Evaluations

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