Module One: Getting Started |
 |
Icebreaker |
 |
Ground rules |
 |
The parking lot |
 |
Workshop objectives |
 |
Action plans and evaluation forms |
|
|
Module Two: Creating the Program |
 |
Performing a Needs Analysis |
 |
Writing the Basic Outline |
 |
Researching, Writing, and Editing |
|
|
Module Three: Choosing Your Delivery Methods |
 |
Basic Methods |
 |
Advanced Methods |
 |
Basic Criteria to Consider |
|
|
Module Four: Verbal Communication Skills |
 |
Listening and Hearing: They Aren’t the Same Thing |
 |
Asking Questions |
 |
Communicating with Power |
|
|
Module Five: Non-Verbal Communication Skills |
 |
Body Language |
 |
The Signals You Send to Others |
 |
It’s Not What You Say, It’s How You Say It |
|
|
Module Six: Overcoming Nervousness |
 |
A Word From The Boss |
 |
Preparing Mentally |
 |
Physical Relaxation Techniques |
 |
Appearing Confident in Front of the Crowd (Even If You Don’t Feel That Way) |
|
|
Module Seven: Creating Fantastic Flip Charts |
 |
Required Tools |
 |
The Advantages of Pre-Writing |
 |
Using Colours Appropriately |
 |
Creating a Plan B |
|
|
Module Eight: Creating Compelling PowerPoint Presentations |
 |
Required Tools |
 |
Tips and Tricks |
 |
Creating a Plan B |
|
|
Module Nine: Wow ‘Em with the Whiteboard |
 |
Traditional and Electronic Whiteboards |
 |
Required Tools |
 |
Using Colours Appropriately |
 |
Creating a Plan B |
|
|
Module Ten: Vibrant Videos and Amazing Audio |
 |
Required Tools |
 |
Tips and Tricks |
 |
Creating a Plan B |
|
|
Module Eleven: Pumping It Up a Notch |
 |
Make Them Laugh a Little |
 |
Ask Them a Question |
 |
Encouraging Discussion |
 |
Dealing with Questions |
|
|
Module Twelve: Wrapping Up |
 |
Words from the Wise |
 |
Review of Parking Lot |
 |
Lessons Learned |
 |
Completion of Action Plans and Evaluations |