Workplace Diversity

With the world becoming more mobile and diverse, diversity has taken on a new importance in the workplace. This workshop will help participants understand what diversity is all about, and how they can help create a more diverse world at work and at home.

Call toll free 1 (877) 477-3250 to book this workshop.

Workplace Diversity :

Module One: Getting Started
Ground rules
The parking lot
Workshop objectives
Action plans and evaluation forms
Module Two: Understanding Diversity
What is Diversity?
Related Terms and Concepts
A Brief History
A Legal Overview
Module Three: Understanding Stereotypes
Stereotypes vs. Biases
Identifying Your Baggage
Understanding What This Means
Module Four: Breaking Down the Barriers
Changing Your Personal Approach
Encouraging Workplace Changes
Encouraging Social Changes
Module Five: Verbal Communication Skills
Listening and Hearing: They Aren’t the Same Thing
Asking Questions
Communicating with Power
Module Six: Non-Verbal Communication Skills
Body Language
The Signals You Send to Others
It’s Not What You Say, It’s How You Say It
Module Seven: Being Proactive
Encouraging Diversity in the Workplace
Preventing Discrimination
Ways to Discourage Discrimination
Module Eight: Coping with Discrimination
Identifying if You Have Been Discriminated Against
Methods of Reprisal
Choosing a Course of Action
Module Nine: Dealing with Diversity Complaints as a Person
What To Do If You’re Involved In A Complaint
Understanding Your Role
Creating a Support System
Module Ten: Dealing with Diversity Complaints as a Manager
Recording the Complaint
Identifying Appropriate Actions
Choosing a Path
Module Eleven: Dealing with Diversity Complaints as an Organization
Receiving a Complaint
Choosing a Response
Learning from the Complaint
Module Twelve: Wrapping Up
Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations

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