With the world becoming more mobile and diverse, diversity has taken on a new importance in the workplace. This workshop will help participants understand what diversity is all about, and how they can help create a more diverse world at work and at home.

Call toll free 1 (877) 477-3250 to book this workshop.

Workplace Diversity :

Module One: Getting Started
	Icebreaker
	Ground rules
	The parking lot
	Workshop objectives
	Action plans and evaluation forms
Module Two: Understanding Diversity
	What is Diversity?
	Related Terms and Concepts
	A Brief History
	A Legal Overview
Module Three: Understanding Stereotypes
	Stereotypes vs. Biases
	Identifying Your Baggage
	Understanding What This Means
Module Four: Breaking Down the Barriers
	Changing Your Personal Approach
	Encouraging Workplace Changes
	Encouraging Social Changes
Module Five: Verbal Communication Skills
	Listening and Hearing: They Aren’t the Same Thing
	Asking Questions
	Communicating with Power
Module Six: Non-Verbal Communication Skills
	Body Language
	The Signals You Send to Others
	It’s Not What You Say, It’s How You Say It
Module Seven: Being Proactive
	Encouraging Diversity in the Workplace
	Preventing Discrimination
	Ways to Discourage Discrimination
Module Eight: Coping with Discrimination
	Identifying if You Have Been Discriminated Against
	Methods of Reprisal
	Choosing a Course of Action
Module Nine: Dealing with Diversity Complaints as a Person
	What To Do If You’re Involved In A Complaint
	Understanding Your Role
	Creating a Support System
Module Ten: Dealing with Diversity Complaints as a Manager
	Recording the Complaint
	Identifying Appropriate Actions
	Choosing a Path
Module Eleven: Dealing with Diversity Complaints as an Organization
	Receiving a Complaint
	Choosing a Response
	Learning from the Complaint
Module Twelve: Wrapping Up
	Words from the Wise
	Review of Parking Lot
	Lessons Learned
	Completion of Action Plans and Evaluations